I accelerate user adoption of new ideas & new technologies with high tech/high touch programs. For technology vendors, this reduces churn, increases renewals, and shrinks time to revenue.
For buy-side clients, benefits include greater ROIs and improved employee experience.
I engage with my clients in one of three ways:
Speaking (keynote, breakout, and panel moderation) services provide exposure to technology adoption best practices. This includes leadership, culture, communications, as well as AI’s impact on each of those areas.
Facilitations provide strategic guidance to teams that want to solve their own (or their clients’) user adoption challenges. In 1-2 day workshops, we co-create programs—modeled on best practices—that the team can execute itself.
Advisory/consulting work provides ongoing expertise in user adoption program design, data analytics, obtaining executive buy-in, internal communications, and product feedback. This is for organizations with more substantial and/or ongoing needs.
My approach has been shaped over the course of a career’s worth of experiences at companies both big and small: I cofounded Brand Amper, a storytelling platform that was recently acquired by The Muse; prior to Brand Amper I was the 1st LinkedIn-certified training & consulting partner in North America. My career before that included communications & leadership coaching to F100 execs & entrepreneurs, strategic consulting in the areas of brand and customer communications, and dot com experience as the Executive Producer of RollingStone.com.
For a more detailed job history and recommendations, please visit my LinkedIn profile at in/seiden.