By: Jahndroff Mantles

Jahndroff Mantles — Wed, 01 Jul 2009 18:04:05 +0000

Oh Jason, get your head out of the sand. Authority and Accountability not an issue. For goodness sake I can’t think of a bigger issue in business today. When I evaluate organizations I ALWAYS (remember we were taught NOT to use that word ALWAYS but here it is just the same) find a disassociation, with the understanding of the words; Accountability and Authority, with the organizations roles and responsibilities. ONCE they clarify their misunderstanding it becomes blatently obvious to them that they never understood the words in the beginning.
It was my learning through the Milgram experiments that made this such a big issue for me. Have you not ever asked yourself “Why in Gods name did the German people go along with Hitler in the first place?” and find that HE must have had some Powerful AUTHORITY over them but they didn’t feel accountable for the millions of Jews killed until after the war and they had seen what was done?
Of course you have and so have millions others. You see Jason, life like business isn’t just rules and the boss thinking that he is so superior that his only method of getting results from the workforce is CARROT or STICK (Punishment-Reward). How foolish of anyone to think we are that much smarter than anyone else. Yes I agree with your thought, an influenced based approach is best, but Jason ol Bean you forget that most all of us humans want to do good work. We want to achieve and be successful but the first steps to do so are in the understanding of SYSTEMS and PROCESSES to achieve a Positive and acceptable Behavior change. Threats nor intimidation nor bribes, will ever achieve accepted behavior change, those only get “malicious compliance” and create YES MEN of us all.
Having a observant organization of both systems and process changes within those systems to then work toward greater ounderstanding with all in the business will result in Proper behavior and a functioning organization. I learned that from GOD Jason, he gave us all a vessel of work called the human body with Systems that function together unless something goes astray then we have to change our process within the system to make it better. Then we must allow for our behavior change to come about to function with those newly formed process changes. I pray you don’t ever get diabetes Jason, but if you do that blood system malfunction and the process changes that one goes through WILL change a persons behavior, believe me.

Comments on: Accountability vs. authority: the biggest non-issue in business

By: Jahndroff Mantles