communication

The #1 Rule of Tech Adoption You Can’t Violate

Lately, I’ve been comparing my experience driving user adoption with what I’m able to read about the subject. There are books and posts and templates, and they all talk about executive sponsorship, training, internal communications, gamification, pilots, case studies—all the things—but there’s one thing that’s regularly missing: ongoing iteration of Read more…

By seiden, ago
communication

Just Ask

I’m learning that results come faster when I stop saying things and start asking things. I’m also learning that I get into less trouble (at work and at home), and am able to make my fewer statements more impactful. What if you’re worried that your question might be a dumb Read more…

By seiden, ago