Comments on: Dealing with a sense of entitlement

By: Ken Moir

Ken Moir — Thu, 24 Dec 2009 09:03:09 +0000

I believe L&D can do a lot of things, but I’m not sure that this is one of them — not the on-the-job kind of L&D, anyway. That’s probably why so many people say, “hire for attitude, train for aptitude.”

By: Jason Seiden

Jason Seiden — Wed, 23 Dec 2009 15:31:05 +0000

@Ken—Great point. I’m thinking that enough training can start to cause #3 in someone from the outside in, even if it wasn’t there to begin with. Sure, some people are born selfish, but others learn that behavior or have it conditioned into them. And if that’s true, then the opposite should be true, too… I hope!

By: Ken Moir

Ken Moir — Wed, 23 Dec 2009 15:20:04 +0000

Re: #1 ~ people reflect what you project. Saw that proven countless times during many years in the retail trenches (you wanna talk about entitlement? oh, the stories I could tell…). But that’s almost beside the point, as you rightly suggest with #3: it has to be baked-in, not bolted-on. If you have #1 & 3, the others often follow seamlessly, effortlessly, almost automatically.

It’s like when somebody does something heroic, then says, “aw shucks, anyone would’ve done the same thing.” Not quite true. Anyone with the *same habits* of thinking and acting generously, selflessly? Yes, they probably would’ve done the same thing.

By: Jason Seiden

Jason Seiden — Wed, 23 Dec 2009 15:00:01 +0000

@Fran—The irony is that you often ruin the curmudgeon’s day, simply by taking away the fight. And anyone who’s day is ruined by an absence of bombast deserves to have their day ruined… don’t you think?

By: fran melmed

fran melmed — Wed, 23 Dec 2009 14:55:24 +0000

i’m big on #1. it is disarming, plus it’s just plain fun to make it one’s mission to crack some curmudgeon’s steely, rude surface.

By: Jason Seiden

Jason Seiden — Wed, 23 Dec 2009 14:49:48 +0000

@Joe—Enjoyable comment!

Thank you!

By: Joe

Joe — Wed, 23 Dec 2009 14:37:08 +0000

Enjoyable post!