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How to Connect a Conference: Or, “I Can’t See Your IQ from Across the Room”

June 9, 2011

I just attended what might be my favorite conference of all time: People Report’s Summer Camp. (It’s awesome—see Twitter and YouTube.)

Summer Camp is a networking event hosted by People Report, where 200+ people from HR and marketing come together to push the leading edge forward. It’s a remarkable event, run by remarkable people, run for remarkable people.

During the show, I got to wondering about the degree to which social media has changed the way people connect at conferences, so I asked a bunch of folks how they were going about meeting people at Camp. Here’s what came back:

  1. Build connections pre-conference. Ajax advisor William Tincup takes attendee lists and methodically connects with people on LinkedIn—prior to the conference. He does his homework.
  2. Do your homework. SmartBrief editor Mary Ellen Slayter also starts with the conference roster. She finds people with shared points of commonality and actively seeks them out first.
  3. Make luck happen. I actually met Oakley‘s Brianna Nadal at the hotel before the conference began. A chance encounter became an introduction when Brie saw me holding a conference registration packet. (That wouldn’t have happened had I left it in the room!)
  4. Leverage real relationships. Bryan Wempen, co-host of the daily Drive Thru HR talkshow, was sitting next to master networkers Craig Fisher and William Tincup when I asked him the question. “I just stay closed to these two,” he said.
  5. Smile. Michael Long, Head of Culture Branding for Rackspace likes to kick it old school.
  6. Let your guard down and talk to people. Spritely and talented photographer Leigh Caraccioli makes people look great in the digital world, but she also knows looking good means nothing if it’s not backed up with some good, old-fashioned, human interaction. So, she engages people.
  7. Present. If you’ve got something to say, take the stage. Then, people will want to meet you… says UnMarketer Scott Stratten, who gave a simply incredible closing keynote.
  8. Give to the givers. Jenny DeVaughn looks at the list of speakers and organizers and figures out how to add value to their worlds through a few thoughtful, well-placed questions. She says too many people ignore the organizers!
  9. Meet the people you already know from Twitter. This suggestion was made by almost everybody, and spawned a 15 minute conversation between myself, Scott Stratten, and Mary Ellen. The upshot? Those BS conversations on Twitter about the peanut butter and bacon sandwich you ate for lunch build relationships and make live interactions easier.

And here is what you’ll need to do to successfully use these tactics:

  1. Be profersonal. First impressions are based on both professional and personal factors. Make sure, when you present yourself, you make your whole self look good—not just one side or the other.
  2. Build a credible online presence. People are now looking at you long before they physically set eyes on you. Look good early.
  3. Take your time. People can’t see your IQ from across the room, and that’s OK. Don’t blurt out everything about you all at once. Be prepared to let others discover your talents over time.
  4. Dress the part. More and more, I’m seeing people opt for a “look” to make themselves more readily identifiable in a crowd. It’s a good strategy. Ask yourself, “What’s your thing?” A hat? Your glasses? A color? A look? Own it. Let people know it’s you. At Summer Camp, looks that stood out:
    • Amanda Hite: jet black, spiked hair; jeans, black shirt/jacket.
    • Michael Long: red shoes
    • William Tincup: Ray Bans with clear lenses, monogrammed beanie.
    • Jim Knight: spiked hair, high fashion shirt, jeans, and subtle Hard Rock/music-related pendant
    • Me: I always take the stage in my blue velvet jacket.
  5. Draw others out. It’s not about you. When you meet people, online or off, ask about them. You know what it’s called when two people try to draw each other out simultaneously? A conversation.
  6. Use context to convey who you are. You don’t have time to tell people all the things you need to tell them. Use context clues to communicate soft skills.

Armed with this knowledge, you’ll be sure to be a hit when you come to Summer Camp 2012!

 
Jason Seiden is CEO of Ajax Workforce Marketing. Ajax amplifies brands by aligning employees' online messaging.

{ 2 trackbacks }

The content person's guide to conference networking – part 1 | Firehead
September 19, 2011 at 7:59 am
The content person’s guide to conference networking (pt 2) | Firehead
September 20, 2011 at 3:04 am

{ 11 comments… read them below or add one }

Michael Long June 10, 2011 at 11:18 am

Nice post Jason! Couple of things…

The first thing that came to mind when you asked how I go about meeting people at conferences was smiling. I suppose it’s a bit old school in comparison to some of the other answers, but I think it’s a powerful tool. Just smile, say hello and see what happens. While the next steps in the process are certainly more complex, breaking the ice seems to be one of the hardest parts of establishing human contact.

Great seeing you in Dallas!

Michael

P.S. I’m the Head of Culture Branding at Rackspace. We have a Director of Recruiting here as well.

Michael Long June 10, 2011 at 11:20 am

and… you’ll be happy to know that “profersonal” was a part of my drive home conversation with Kelly. Great job on the presentation!

Jason Seiden June 10, 2011 at 11:32 am

@Michael—I find it fascinating that everyone I asked had a different first reaction, even though I’m sure this whole list flashed through everyone’s mind. It was a cool little experiment in crowd-sourcing, and it worked! My take away was that for our group, social really has become part of the fabric of what we do.

Glad to hear you’re spreading the word on “profersonalism,” I’ll see you at TNL in San Antonio next month! Looking forward to more about lifting your iceberg…

PS—Sorry about the title. That’s been fixed.

Michael Long June 10, 2011 at 11:58 am

Very interesting indeed!

See you in San Antonio!

Thanks on the PS ;-)

Josh Margolis June 11, 2011 at 1:26 pm

Chronologically, I make a list of attendees I want to meet. Then, as Michael says, smile, maybe with a “hello.” Almost always gets a response unless they’re eating buffalo wings.

@Jason, from your description of dressing the part, it sounds like wearing a business suit would really stand out. (I spoke to someone last week who only wants to do direct mail campaigns. He said being one of 200 email messages is a losing proposition, but nobody gets mail anymore, so they open the envelopes.)

You don’t need a brochure to make luck happen. Start at the airport. Unlike the email odds above, 1 out of 150 or 200 passengers aren’t bad odds. The odds get dramatically better on the shuttle to the hotel. On one ride, all but one of the passengers was going to the same conference, and after hearing us chatter, that one guy became a warm prospect for the attendee who was from the same city.

Actually, I get really excited about meeting new people–it is the fun part of the conference. At a technical conference the presentations are usually pretty blah. But I really, really hate to pick up the phone to make a cold call.

Bill Campion June 11, 2011 at 10:31 pm

Great post Jason. Great advice and insight. I’ve come to realize that social media helps me deliver on my promise to “stay in touch”. Before social, regardless of my best intentions telling people I’d stay in touch was such a hollow commitment. I’m so glad you enjoyed your experience at Summer Camp and I hope this becomes one of your regular tour stops in the future.

Enthusiastically Yours,

BC

Jason Seiden June 12, 2011 at 12:04 pm

@Josh—One could look at social media as a networking crutch for introverts—because not everyone’s comfortable saying “hi” to others on a bus. But point well taken!

@Bill—Ain’t that the truth! I really enjoyed the magic of Summer Camp. Glad that people were so accepting and let me into the tent.

Josh Margolis June 12, 2011 at 1:21 pm

@Jason–Not a crutch, but suasion, a gentle hand, like learning to ride a bicycle. I’m going to conduct an experiment and will get back to you here with the results in a few days.

Donna Svei aka AvidCareerist.com June 13, 2011 at 8:50 am

Jason,

What a great list of ideas as summer conference season launches. Thank you!

Connecting on Twitter post conference offers a terrific way to stay in touch and get to know people better. Here’s how to quickly pull a condensed list of everyone who tweeted on the conference hashtag: http://j.mp/jo7q1G. Just click from the list to their profile to follow them.

Donna Svei
AvidCareerist.com
@AvidCareerist

Phyllis G Hartman, SPHR June 22, 2011 at 8:45 am

Love the thoughts and will use them at SHRM Conference in Vegas next week! One I use is (besides a smile – which is ALWAYS a winner) is to comment on something, like weather, the speaker, the long (or short) lines… I also use my interviewing skills as an HR professional since this supports the focus on the “other” person.

Jason Seiden June 22, 2011 at 8:57 am

Phyllis—have a great time at SHRM, and keep an eye out for Craig Fisher and William Tincup (amongst others)! Interestingly, I like to avoid conversation topics like the weather for two reasons, the primary one being that it’s what people who aren’t sure what to talk about talk about… the act of asking about where someone went for dinner the night before, or if/how they like Vegas, or if they’re planning on seeing a show or friends, often surprises people and gets them loosened up more quickly. My $.02…

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