Managers, you should know that the greatest military strategist of all time says, toward the end of Chapter 7, that when you have an enemy surrounded, you should always provide the enemy an escape route.
Applied to how you deal with your subordinates when one of them makes a mistake, this translates (loosely) into: “Back off and let him/her save face!”
Just as a cornered army will fight with ferocious desperation, a cornered employee will, too. A humiliated employee will harbor all that frustration, anger, resentment, and fear, and will stew in it until s/he has a chance to throw it back in your face.
Now I ask you: does this sound like a recipe for a team that executes, helps one another, and chases victory as one? Of course not.
Therefore, when given the choice between being right and getting something done, realize that the choice is EITHER/OR, and choose “get it done.”
Video is very close to being NSFW… I edited out all the bad stuff except the stuff that Bob Sutton gets away with, so you’re good all the way up until the last 2 seconds.
 | Enjoy this blog? Listen to my new podcast, Beyond Social. |
I'm Jason. I make people shine. My mission is to help 1 million people tell their stories better. 
{ 1 trackback }
{ 0 comments… add one now }