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Richard Branson just wrote a note for LinkedIn, calling for more CEOs to get on social media. He points to the data showing that social media will be the 2nd most important form of customer communication in five years (behind face-to-face), and poses a sensible question: given this, why are only 16% of CEOs currently [...]

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I predict that the adoption curve for social media will last another 15-20 years. Here’s why I think adoption will take so long. The humilitation of getting “pantsed.” Social media evangelists (myself included) like to talk about how technology is helping us usher in an age of transparency. For many people, this is a bad, [...]

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I’m not a “stuff” guy. I have no collections, I don’t judge myself or others based on the things they own, and I don’t care how much something costs, as long as it solves a problem or serves a need. When I made my list of things I want to accomplish in my life, I [...]

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“Declining revenues” isn’t a problem, it’s feedback

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