clients

Profersonal Relationships Make All the Difference

April 26, 2010

So I’m talking to a client recently, and we’re discussing plans for training that I’d be doing for his team the following week. Out of nowhere, he asks, “Have you ever had a dream you were mad at someone, and when you wake up, you’re angry with the person in real life?” I said, “Not [...]

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11 things to say when you want to lose a client

August 6, 2007

…there are some very easy ways that you can unnecessarily complicate your relationship with your clients… or lose them altogether…

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