Expertainment about Leadership & Management

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communicating

Communicating to Action

July 13, 2009

Have you ever been told “No” in vague language such as, “I like your idea, and personally I’m not offended, but I’m concerned someone else might take it the wrong way”?
Have you ever turned down an idea by saying “That’s so true, but I don’t think my team will understand the message”?
If so, you’ve experienced [...]

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Using Email (Alpha Style)

July 9, 2009

Using email (Alpha style): How to do it, when to do it, and when not to do it.

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From the “coworker from hell” files: Hey, Jase, I’ve got a coworker who smells bad, but I don’t know him well enough to say “Dude, you stink!” Help!

June 8, 2009

A: A quick Google search on the subject turned up a variety of responses, from an over-researched NY Times piece (do I really need to hear from the neurological director at the Smell and Taste Treatment and Research Foundation to learn that some people are unaware of their own smell?) to a shameful eHow [...]

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Semantics matter: 3 new words I’d love to see

May 18, 2009

There are, however, a few places where I think changing the way we talk could make a huge difference in our ability to excel, both at work and in life. Here are three of those areas, and the new words I want:

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Resistance: It’s Not Just For Breakfast Anymore

May 13, 2009

So, you’ve got something you need someone to do, and they won’t do it? And you’re banging you’re head against a wall, trying to convince them of all the wonderful benefits that will accrue to them if they do it? And you’re starting to get frustrated… and maybe even starting to wonder about the intellectual capacity of the people working for you? Here, watch this:

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