I’m working to eliminate negative statements. I pay pretty close attention to the way people talk—and this is one area where I can use some work. I’ve witnessed too many miscommunications over the years because someone missed a “not” or forgot a “don’t.” I’m training myself to lead with positives, end with positives, and use positives [...]
Posts tagged as:
communication
“Yes.” People don’t know what to do with this word. They think that when someone says “Yes,” it’s a done deal. It’s not. In business, when someone says “Yes,” they always mean, “Yes, if…” Even smart people who understand this concept intellectually still choke when confronted by “Yes.” Let’s assume you’re a digital strategist, and [...]
Innovocative. Kind of defines itself, doesn’t it? Innovative + provocative. Things can be innovocative. The Segway, iPad, Vibram’s FiveFinger shoes, the artificial heart, the Tesla Roadster… it’s a long list of innovations that get people thinking. Music, and certainly dance, can be innovocative. Elvis Presley, the Velvet Underground, Sugarhill Gang, and Eminem come to mind. [...]
This is a hypothesis. I could be way off. But I don’t think so. Actually, let’s make it: Men think noun/verb, women think adjective/adverb. Now I’m probably a little less off. The idea of this struck me the other night while my wife was watching Real Housewives. I sometimes join her, until I can’t stand [...]
There is one question that comes up over and over again while I’m doing LinkedIn training, and it’s the same question I used to get all the time when I would coach execs. It goes like this: “Should I describe the me that is today, or the me that I’m developing for tomorrow?” This question [...]
I'm the CEO of Ajax Social Media. We're helping 1 million people shine by making their online stories better. 