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Posts tagged as:

interpersonal savvy

“Want dirt? Just dig! It’s a very simple approach that works every time…” That’s what Clint wrote in response to a recent Facebook post. It’s good advice. So is this: “Want to know the ending? Just read the book!” “Want to know the optimal trajectory for a rocket to put a satellite into geosynchronous orbit? [...]

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“Yes.” People don’t know what to do with this word. They think that when someone says “Yes,” it’s a done deal. It’s not. In business, when someone says “Yes,” they always mean, “Yes, if…” Even smart people who understand this concept intellectually still choke when confronted by “Yes.” Let’s assume you’re a digital strategist, and [...]

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Your emotional maturity dictates your ability to adjust to adverse conditions, deal with difficult people, and move past obstacles. It may even impact how you read this. That’s because emotion colors everything we do; it’s like the current on a river, carrying us whether we’re aware of it or not. If we don’t adjust for [...]

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“Opt in” is great. It keeps spam and other unwanted online interactions at a minimum. But there is a social cost of the “opt in” system, which is namely that people make their worlds small. Very small. I don’t like your politics. Unfollow. I don’t care about what you do for a living. Remove connection. [...]

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I See What You Mean

February 11, 2011

I got a call the other day. A friend needed help. He explained his situation and listened to my advice. Then he responded by changing the scenario. He said, “OK, I hear you, but what you don’t understand is that…” and proceeded to add a bunch of facts that didn’t change the core issue. I [...]

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Break the Pattern

September 16, 2010

“Hey! Why are you so impossible to deal with?!” Breaking relationship patterns in your life is hard. Usually, when you get the chance, you’ve just heard a comment like the one above… and it’s right there—right after you’ve heard that sniping comment, in in that fraction of a second before your emotions get the better [...]

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I give a lot of presentations, like this one on networking that I gave not long ago. It was well received, and I thought you might like to have a look at the deck. This brief, 21 slide, ~175 word presentation on networking is perfect for sharing with your team. Highlights include: 1 practical definition [...]

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