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I get this question on a semi-regular basis, generally in relation to “sales guys.” As I was with 100+ “sales guys” last weekend, as well as a handful of their managers and executives, this question came up a few times.
Typically, I find that star performers bend rules. It’s what they do. It’s not that rule-bending [...]
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The punchline here could be, “When people are uncomfortable and afraid, they don’t perform nearly as well as when they’re comfortable, so make sure to give them the structure they need.”
But it’s not.
The punchline is, “This behavior is OK for a 5 year old…”
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A look at a manager’s responsibilities, using the story of what happened to one girl who went to the ER for appendicitis.
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Story to illustrate how difficult it is for corporate America to assess management skills… let alone fix them.
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Part 5 in a 5 part series on developing conversational awareness.
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Part 4 in a 5 part series on developing conversational awareness.
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Part 3 in a 5 part series on developing conversational awareness.
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Let me tell you a story. A good story.
I was at Northwestern Memorial Hospital last week. Not exactly the place I wanted to be, especially since I was visiting my dad who had just had a surgery I hoped he’d never need. (He’s doing fine.)
I’m standing by the elevator. The elevators there put me in [...]
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An effective way to “love thy neighbor” when you’re neighbor is an a-hole.
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Part 2 in a 5 part series on developing conversational awareness.
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