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Posts tagged as:

training

The following quote is from an article on Media Post. The quote appears early, in a section on education. As in, education is one of the three areas an executive needs to focus on to become successful on social media (the others being integration and ROI). “Trust: Teach executives to trust their teams and let [...]

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Manage Inputs, not Outputs.

October 22, 2010

I love when someone hires me to do a presentation and tells me, as a condition of the engagement, that they want “everyone to love it.” And by “I love when that happens,” I mean, WTF. Managing outputs is to lock everyone into the same experience. That’s not a tenable solution. You just don’t know [...]

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It’s a known factoid that consultants love “needs assessments.” The question is, does anyone else? Behind closed doors, what clients call “Phase 1 Needs Assessments” (as if they are part of the ongoing project) go by a less euphemistic term: “paid business development.” Companies regularly pay between $20,000 and $500,000 for needs assessments, depending upon [...]

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Unlocking knowledge is not the same as handing it to someone. Unlocking knowledge is not the same because it works. Handing knowledge to someone doesn’t work. You know this because you a teenager once, and advice you readily accept today—now that you unlocked why it’s important for yourself—sounded downright asinine to you back then when [...]

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HR cannot build development/training programs because they focus on the wrong things. Here’s where HR should start if they want to clean up their act.

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Abstract: 3 success factors to help your organization get development “right.”

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How to make organizational training really work for your organization.

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